The User-Agent request header is a characteristic string that lets servers and network peers identify the application, operating system, vendor, and/or version of the requesting user agent. Rv:47.0) Gecko/20100101 Firefox/47.0 Mozilla/5.0 (Macintosh; Intel Mac OS X x.y; rv:42.0) Gecko/20100101 Firefox/42.0 Chrome UA string. Select the Default pool, select the Agents tab, and choose New agent. On the Get the agent dialog box, click macOS. Click the Download button. Follow the instructions on the page. Clear the extended attribute on the tar file: xattr -c vsts-agent-osx-x64-V.v.v.tar.gz. Unpack the agent into the directory of your choice. Cd to that directory.
You are here: Actions > Agent Software > Installing Mac Agents
The Mac Agent can monitor local services on a device that uses an Apple Mac OS X operating system. For more information on versions, refer to Supported Operating Systems for Agents.
To install a Mac Agent on a device discovered by a ProbeNote: | Depending on the web browser used, the following procedure may differ slightly. |
1. | Click All Devices view in the navigation pane. |
2. | Click the Name of the device that you would like to edit. |
3. | In the Class drop-down menu of the Properties tab, select Workstation – Generic. |
4. | In the Operating System drop-down menu, select the appropriate Apple Mac OS X operating system. |
5. | Select Local Agent. |
6. | Click Save. |
7. | For the next stage of this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
![10.8 10.8](/uploads/1/1/8/2/118216658/162188831.jpg)
8. | In the navigation pane, click Actions > Download Agent/Probe Software. |
9. | Select Mac OS X Agent in the Download Agent/Probe Software screen. |
10. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
11. | Navigate to the location where you saved the file. |
12. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
13. | Click Continue in the confirmation window that is displayed. |
14. | Click Continue in the Mac Agent installer window. |
15. | Select a destination volume to install the software in the Select a Destination screen. |
Note: | This step is required in order to complete the installation of the Agent. |
16. | Click Continue. |
17. | Click Install. |
18. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
19. | In the Enter Activation Key screen, configure the following: |
a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
c. | Protocol - select HTTPS. |
20. | Click Continue. |
21. | Click Install Software to begin the installation process. |
22. | Print or save the readme file if required. |
23. | Click Continue. |
24. | Click Close. |
After the Mac Agent has been installed, it is recommended that you apply the OS X Service Template to the device. For more information, refer to Service Templates.
To manually add a device with a Mac AgentNote: | Depending on the web browser used, the following procedure may differ slightly. |
1. | For this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
2. | In the navigation pane, click Views > All Devices. |
3. | Click Add. |
4. | In the Install an Agent on a Single Workstation or Server section of the Add Devices screen, click Select OS. |
5. | Select Mac OS X. |
6. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
7. | Navigate to the location where you saved the file. |
8. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
9. | Click Continue in the confirmation window that is displayed. |
10. | Click Continue in the Mac Agent installer window. |
11. | Select a destination volume to install the software in the Select a Destination screen. |
Note: | This step is required in order to complete the installation of the Agent. |
12. | Click Continue. |
13. | Click Install. |
14. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
15. | In the Enter Activation Key screen, configure the following: |
a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
c. | Protocol - select HTTPS. |
16. | Click Continue. |
17. | Click Install Software to begin the installation process. |
18. | Print or save the readme file if required. |
19. | Click Continue. |
20. | Click Close. |
21. | In the navigation pane, click Views > All Devices. |
22. | Click Add. |
23. | If discovered assets are available in the Add Devices screen, Click here under the Import Devices heading. |
24. | In the Discovered Assets screen, select the check box next to the devices you would like to import. |
25. | Click Import. For more information, refer to Importing Discovered Devices |
After the Mac Agent has been installed and the device imported, it is recommended that you apply the OS X Service Template to the device. For more information, refer to Service Templates.
To verify that a Mac Agent is functioning properly- At a command prompt, type launchctl list | grep com.n-able.agent.macos10_4ppc and press Enter.
If the Mac Agent is functioning properly, the process identifier (PID) will be displayed. If the Mac Agent is not functioning properly, the hyphen character (-) will be displayed.
Starting and Stopping the Mac Agent
User Agent Mac Os X
The Mac OS X Agent is started automatically during the system boot process. The operating system will ensure that the Agent is restarted automatically in the event that it crashes or stops functioning. If necessary, the Mac Agent can be started and stopped manually using the launchctl utility.
To start the Mac AgentAgent For Mac Os X 10.13
1. | Open a terminal window using administrator credentials. |
2. | Type sudo launchctl. |
3. | Press Enter. |
4. | When prompted, type your login password. |
5. | Press Enter. |
6. | Type load /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
7. | Press Enter. |
8. | Press Ctrl-D. |
1. | Open a terminal window using administrator credentials. |
2. | Type sudo launchctl. |
3. | Press Enter. |
4. | When prompted, type your login password. |
5. | Press Enter. |
6. | Type unload /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
Zabbix Agent Mac Os X
7. | Press Enter. |
8. | Press Ctrl-D. |
Related Topics
For further product information and training, visit the N-able Resource Center.
Copyright © 1990-2013 SolarWinds. All Rights Reserved.
Please click Submit once only after typing your comment. Comments are moderated and there will be a delay before your comment appears.
[KB3696] Deploy the ERA Agent to a macOS client using Agent Live Installer (6.x)
Issue
- When deploying the ESET Remote Administrator Agent (ERA Agent) Live Installer to a macOS client, the package is distributed as a .tar.gz file.
- Extract EraAgentInstaller.tar.gz and install the ERA Agent.
Solution
Getting Started with ERA: Step 4 of 6
← Add Client Computers | Deploy ESET endpoint solutions→
End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM
ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.
ESET Remote Administrator version 6.4 is currently in End of Life status and no longer available for download.
The MDM functionality in ESET Remote Administrator version 6 is currently in End of Life status and no longer available for download
- To see the list of products and dates for ESET end-of-life, visit the ESET End of Life policy (Business products)
- See our instructions for migrating ESET Remote Administrator to version 7 (ESMC).
Peer certificates and Certification Authority that are created during the installation are by default contained in the Static Group All.
- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Deploy ERA Agent.
Figure 1-1
Click the image to view larger in new window
Click the image to view larger in new window
- In the Create Agent Live Installer section, you can select Create Installer or Select existing. In this example Create Installer option is selected.
Figure 1-2
- Select Parent group where the computer will be contained after the installation.
- Click Get Installers.
Remote Clients
If you are creating a live installer to allow remote clients to check into a central ERA Server, expand Configuration. In the Server Hostname (Optional) field, type the public fully qualified domain name (FQDN) or public IP address for the ERA Server and then click Get Installers.
Figure 1-3
Click the image to view larger in new window
Click the image to view larger in new window
- Next to Agent Installer for Mac, click Download. Make note of the file's saved location.
Figure 1-4
Click the image to view larger in new window
Click the image to view larger in new window
- Distribute the Live Installer file to your Apple client(s) using email, a shared network folder, or whatever means you choose. Download the file to the Desktop on your client(s).
- After you have downloaded the file to the client(s), double-click EraAgentInstaller.tar.gz to extract the file. EraAgentinstaller.sh will be extracted to your Desktop.
- Click Go → Utilities and then double-click Terminal to open a new Terminal window.
Figure 1-5
- In your new Terminal window, enter the following commands:
cd Desktop
bash EraAgentinstaller.sh
macOS Sierra users need to use root access
If you are using macOS Sierra, run the command:
sudo
bash EraAgentinstaller.sh
instead of:
bash EraAgentinstaller.sh
in step 10b.
- When you are prompted for your password, type the password for your user account. Though characters will not appear, your password will be entered. Press Return when you are finished to continue installation.
- Click Go → Utilities and then double-click Activity Monitor. Click the Energy tab and locate the process called ESET Remote Administrator Agent to verify that the Agent is running. You can now manage this client computer using ESET Remote Administrator.
Agent For Mac Os X 10.10
Figure 1-6
- If you are performing a new installation of ERA, proceed to Step 5, deploy ESET endpoint products to your client computers.
Last Updated: Mar 23, 2020